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FAQs
View our most frequently asked questions below. If you can't find the answer to your question, please feel free to contact us at your convenience. Found the answer to your question and ready to start your therapy journey with us? Click on the button below to receive your free consultation and see if Milestone Counseling & Wellness, LLC is the right fit for you.
Individual Therapy, Relationship Therapy, Family Therapy, Group Therapy, Premarital Counseling, Growing Family Therapy, Relationship Ambivalence, and Veteran Support
Yes! Milestone Counseling & Wellness, LLC offers Telehealth sessions where you can meet virtually with your therapist.
• Aetna
• CareSource
• Cigna
• Claim DOC
• Evernorth
• Fairos/OccuNet
• Kaiser Permanente
• Medical Mutual
• Optum
• Optum Veterans
• TRICARE
• UnitedHealthcare UHC | UBH
• Unity
• Out-of-Network
Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, Acceptance and Commitment Therapy, Solution Focused Therapy, Psychodynamic, Somatic Therapy
In the event that you are unable to keep your in person or telehealth appointment, you must email your therapist at least 24 hours in advance. If such advance notice is not received, you will be charged $75.00 for the session you missed. Please note that insurance companies do not reimburse for missed sessions.
In the case of inclement weather or a local emergency, please visit our Facebook page for
the latest information. If commuting to our office is not possible, a telehealth appointment may be available. If phone and/or internet services are not available, contact your therapist once services are accessible to reschedule your appointment.
If you have medical insurance with mental health benefits, then some of your fees at Milestone Counseling & Wellness may be covered. Your insurance provider will likely pay a percentage of the fees at an “out-of-network” rate. In that case, you will be responsible to pay for services at the time of your appointment and your insurance company will reimburse you a percentage of the cost. Many people, insured or not, choose to pay out-of-pocket to avoid releasing sensitive information to their insurance company. Most often, this is due to concerns about the privacy of protected health information, and the sharing of this information with health insurance companies and their affiliated entities. If we work with your insurance company, we will contact your insurance provider to determine whether you have benefits and confirm that we are “in-network.” If so, you will be responsible for your co-payment at the time of your appointment.
If your appointment is in person, ANSWER. If you are meeting virtually, you may access our secured payment link through THIS PAGE.
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